001 — Design consultancy, Jakarta

We fix
broken
products.

Bentuk repairs the product experiences that banks and airlines already shipped. We work in short, senior engagements measured in weeks, not decks.

Services

Index	Service	Outcome	Duration
001	Product teardown	Every broken flow, ranked by lost revenue.	2 weeks
002	Flow redesign	The three worst journeys, rebuilt and specced.	6 weeks
003	Design system	One component library your teams will actually use.	8 weeks
004	Embedded lead	A senior designer inside your team, one quarter.	12 weeks

National bank

Card activation abandoned by most first-time users. We rebuilt the flow around a single screen.

+34% activation

Regional airline

Seat selection buried three taps deep. We surfaced it and cut support tickets.

−41% tickets

Digital wallet

Top-up failures blamed on the bank were actually a labelling problem. One word changed.

+12% top-ups

Insurance group

A 40-field claim form became a 6-step wizard with inline validation.

2.3x completion

005 — Book a working session halo@bentuk.studio

Jalan Kemang Raya 12, Jakarta 12730